Privacy Policy

About This Policy

Our Policy describes how we treat personal information on the websites where it is located. This includes cousinssubs.com, orders.cousinssubs.com and cousinssubsfranchise.com. This includes mobile versions of our websites. It also applies to our mobile and social media apps.

This policy does not apply to the practices of Cousins Submarines, Inc.’s subsidiaries or other affiliates. This policy also does not describe the activities of any Cousins Subs franchisees.

Information We Collect

  • Contact Information:For example, we might collect your name and street address. We might also collect your phone number or email address. 
  • Payment Information:For example, we might collect your credit card information when you make a purchase.
  • Demographic Information:We might, for example, collect your age. We might also collect information about the food you like.
  • Other Information:For example, we collect IP addresses and user browsing behavior. We collect this and other information using the tracking tools described in this policy.

How We Collect Information

We collect information directly from you. For example, when you register on a website, for a sweepstakes or for one of our programs. We also collect information if you leave comments or make contact requests.

We collect information from you passively. If you are on a mobile device and use a location based service, for example, then we will collect your location. We use common tracking tools like browser cookies to collect information passively. We may also use web beacons.

We collect information from third parties. For example, we might get information about you from one of our franchisees. This information might be combined with information we already have. 

How We Use Information

We use your information as is disclosed at the time we collect the information and in the following ways:

  1. To respond to your requests or inquiries.For example, we use your information to fulfill orders or prizes. We might also use your information to respond to a contact request or complete your registration into a contest, sweepstakes or email/text program.
  2. To improve our products and services and for related business purposes.For example, we use information to understand our visitors and customers. This includes looking at website usage trends. We also use your information to make website and product improvements. We might also use your information to customize your experience with us. We may do these activities using the tracking tools described in this policy.
  3. For security purposes.For example, we might use information to protect our website or our company. We might also use information to protect our customers or our business partners.
  4. To promote Cousins Subs and our related companies.For example, unless we tell you otherwise, we might send you notices of special promotions, offers or solicitations. We might also notify you about new website features or product offerings. To manage your communications, follow the instructions in the My Account section of our website.
  5. To communicate with you about your account or our relationship.For example, to notify you about changes to this Policy or our website Terms, to let you know about issues relating to your order or your relationship with us.

 

   
   

If we think we have to in order to comply with the law. For example, we will disclose information to respond to a court order or subpoena. We may also disclose if a government agency or investigatory body requests.

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More Questions?

Visit our Contact Us page, email us, call us at 262-253-7700, or write to us at the following address: